Why has the intelli-CTi Server Component been introduced?

There are a number of reasons why we have added the intelli-CTi server:

  1. A number of telephone vendors do not provide a Windows 64-bit compatible client side TAPI Service Provider (TSP).  So to provide compatibility in a 64-bit desktop environment server side connection was the only option
  2. Provide robust support for Citrix/Terminal Server
  3. Our roadmap includes the centralisation of a number of features including licence management, configuration management, and phone number management as well as centralised reporting capability.  The initial release enables us to add these features in due course.

 Related Resources:
  • None
Further Information:

See the intelli-CTi Help Center User Guidelines for important considerations of use.