Why has the client side integration on intelli-CTi version 2.5+ changed?

Since the version 2.5 release we have introduced a new approach to integration; the Breeze Framework from QGate is a new integration framework that allows us to provide a rich user experience without major application specific customization.  This is particularly useful when integrating with web based applications, enabling a “lite” touch integration approach.

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Further Information:

See the intelli-CTi Help Center User Guidelines for important considerations of use.