{"id":22490,"date":"2017-06-14T10:49:21","date_gmt":"2017-06-14T10:49:21","guid":{"rendered":"https:\/\/c0056.paas1.lon.modxcloud.com\/help\/?page_id=22490"},"modified":"2025-06-04T11:25:42","modified_gmt":"2025-06-04T11:25:42","slug":"base-product","status":"publish","type":"page","link":"https:\/\/www.intellicti.com\/help\/release-notes-2\/base-product\/","title":{"rendered":"Release Notes for Base Product"},"content":{"rendered":"<h2>intelli-CTi Base Product<\/h2>\n<p>This section outlines the product release notes and version history for intelli-CTi&#x2122; (base product &#8211; telephony integration).<\/p>\n<h4>Related Product Releases<\/h4>\n<p>For release notes of related products, please see the following links:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.intellicti.com\/help\/release-notes-2\/intelli-cti-microsoft-dynamics-crm-release-notes-version-history\/\">intelli-CTi for Microsoft Dynamics 365\u00a0 CRM<\/a><\/li>\n<li><a href=\"https:\/\/www.intellicti.com\/help\/release-notes-2\/infor-crm\/\">intelli-CTi for Infor CRM (Saleslogix)<\/a><\/li>\n<\/ul>\n<hr \/>\n<h2>Current Release (Base Product)<\/h2>\n<table class=\"qgkb-relnotes-table\" summary=\"Release Notes\">\n<tbody>\n<tr class=\"qgkb-relnotes-table-header\">\n<td valign=\"top\" width=\"12%\">Version<\/td>\n<td valign=\"top\" width=\"88%\">Details<\/td>\n<\/tr>\n<tr class=\"qgkb-relnotes-table-versioninfo\">\n<td valign=\"top\" width=\"12%\">\n<h3>4.3.0<\/h3>\n<\/td>\n<td valign=\"top\" width=\"88%\">\n<h3>New Features<\/h3>\n<ul>\n<li>RingCentral: Initial support for new app\/browser\/WebRTC softphone clients<\/li>\n<li>RingCentral: Improved RingOut support and Call Transfer notification<\/li>\n<li>Updated branding<\/li>\n<li>Uses Breeze v4.3<\/li>\n<\/ul>\n<h3>Fixes\/Changes<\/h3>\n<ul>\n<li>intelli-CTi Server: Now using GCS-DE supporting component<br \/>\n(&#8220;Telephony&#8221; button now launches UC Config application)<\/li>\n<li>intelli-CTi Server: Updated the SaaS addresses to use QWARECloud.com<\/li>\n<li>intelli-CTi Server: Resolved issue in save where kept losing Client connection mode<\/li>\n<li>intelli-CTi Server: Added initial support for AppInsights (diagnostics)<\/li>\n<li>intelli-CTi Server: Changed default Web Portal port from 80 &gt; 9080 to avoid conflicts<\/li>\n<li>intelli-CTi Server: (OPTIONAL) Windows service for AD Sync of intelli-CTi users<\/li>\n<li>intelli-CTi Server: Updated to only allow repeat alerts to be sent after 6hr time period<\/li>\n<li>intelli-CTi Management Console: Now implemented pagination<br \/>\n(currently hard-coded to 250 records per page)<\/li>\n<li>intelli-CTi Management Console: Fixed issue when connecting using older admin client<\/li>\n<li>intelli-CTi Management Console: Import AD- Disabled auto-download of all users on load (slow with large orgs)<\/li>\n<li>Changed default driver logging to Disk file (and Debug) by default<\/li>\n<li>Resolved issue of blank CLI display with long telephone numbers<\/li>\n<li>Added extra error-checking during shutdown.<\/li>\n<li>RingCentral: Resolved dupe call events issue<\/li>\n<li>RingCentral: Updated OAuth login process<\/li>\n<li>RingCentral: Updated to use WebSockets (due to PubNub deprecation)<\/li>\n<li>Various performance improvements.<\/li>\n<li>Updated to .NET v4.8<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Release History (Base Product)<\/h2>\n<table class=\"qgkb-relnotes-table\" summary=\"Release Notes\">\n<tbody>\n<tr class=\"qgkb-relnotes-table-header\">\n<td valign=\"top\" width=\"12%\">Version<\/td>\n<td valign=\"top\" width=\"88%\">Details<\/td>\n<\/tr>\n<tr class=\"qgkb-relnotes-table-versioninfo\">\n<td valign=\"top\" width=\"12%\">\n<h3>4.2.1<\/h3>\n<\/td>\n<td valign=\"top\" width=\"88%\">\n<h3>New Features<\/h3>\n<ul>\n<li>Uses Breeze v4.2.1<\/li>\n<\/ul>\n<h3>Fixes\/Changes<\/h3>\n<ul>\n<li>Resolved number parsing issue when dialing with RingCentral<\/li>\n<li>Resolved transfers on reconnect with intelli-CTi Telephony Server<\/li>\n<li>Various bugfixes for Skype for Business integration<\/li>\n<li>Improved click URL handler<\/li>\n<li>Fix for Web API when no Entities specified when dialing<\/li>\n<li>Resolved Avaya IP Office duplicate dialing issue<\/li>\n<li>Various performance improvements.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr class=\"qgkb-relnotes-table-versioninfo\">\n<td valign=\"top\" width=\"12%\">\n<h3>4.2.0<\/h3>\n<\/td>\n<td valign=\"top\" width=\"88%\">\n<h3>New Features<\/h3>\n<ul>\n<li>Refreshed User Interface (UI)<\/li>\n<li>Added support for RingCentral telephony<\/li>\n<li>Added new phone \u201cbuilt it yourself\u201d integration option<\/li>\n<li>Added new interactive help and tutorials<\/li>\n<\/ul>\n<h3>Fixes\/Changes<\/h3>\n<ul>\n<li>Resolved issues of client open connections<\/li>\n<li>Resolved Go Integrator Call Transfer notifications<\/li>\n<li>No longer requires intelli-CTi to start after Go Integrator<\/li>\n<li>Updated Gamma Horizon support<\/li>\n<li>Updated to .NET v4.6.2<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><!-- Article Footer (do not remove) --><\/p>\n<hr \/>\n<p style=\"text-align: center;\">\u2190 Back to the intelli-CTi\u00a0<a href=\"\/help\/\">Help Center<\/a> menu.<\/p>\n<div style=\"text-align: center;\">\n<hr \/>\n<p style=\"text-align: center;\">See the intelli-CTi Help Center\u00a0<a href=\"\/help\/user-guidelines\">User Guidelines<\/a>\u00a0for important considerations of use.<\/p>\n<\/div>\n<p><!-- Article Footer End --><\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-22490\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/release-notes-2\/base-product\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-22490\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/release-notes-2\/base-product\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-print\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-print sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/release-notes-2\/base-product\/\" target=\"_blank\" title=\"Click to print\"><span>Print<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>intelli-CTi Base Product This section outlines the product release notes and version history for intelli-CTi&#x2122; (base product &#8211; telephony integration). Related Product Releases For release notes of related products, please see the following links: intelli-CTi for Microsoft Dynamics 365\u00a0 CRM intelli-CTi for Infor CRM (Saleslogix) Current Release (Base Product) Version Details 4.3.0 New Features RingCentral: &hellip; <a href=\"https:\/\/www.intellicti.com\/help\/release-notes-2\/base-product\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Release Notes for Base Product<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-22490\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/release-notes-2\/base-product\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-22490\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/release-notes-2\/base-product\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-print\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-print sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/release-notes-2\/base-product\/\" target=\"_blank\" title=\"Click to print\"><span>Print<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":21,"featured_media":0,"parent":808,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"spay_email":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.1.2 - 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