{"id":19022,"date":"2025-01-01T15:37:04","date_gmt":"2025-01-01T15:37:04","guid":{"rendered":"http:\/\/www.qgate.co.uk\/blog\/?p=19022"},"modified":"2025-05-28T09:48:10","modified_gmt":"2025-05-28T09:48:10","slug":"top-tips-for-making-the-most-of-your-intelli-cti-free-trial","status":"publish","type":"post","link":"https:\/\/www.intellicti.com\/help\/top-tips-for-making-the-most-of-your-intelli-cti-free-trial\/","title":{"rendered":"Top tips to make the most of your intelli-CTi&#x2122; free trial"},"content":{"rendered":"<p>If you are looking at <a href=\"https:\/\/www.intellicti.com\">Computer Telephony Integration (CTI)\u00a0<\/a>solutions but you\u2019ve never used a Computer Telephony Integration (CTI)\u00a0solution at work, lengthy descriptions of functionality can make the technology seem more confusing than it is. Sometimes the best way to find out about a product and whether it is right for your team is to test it in the context of your business.<\/p>\n<p>By taking an <strong>30 day intelli-CTi&#x2122; free trial<\/strong>, you can ensure that the application works with your current infrastructure, get feedback from your users regarding functionality and ease of use and have solid proof that the product not only does what we say it will, but also meets your company\u2019s needs.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-22667 size-full\" src=\"https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2015\/11\/Dynamics-CRM2013-Screenshot-1-600px.png\" alt=\"intelli-CTi free trial\" width=\"600\" height=\"450\" srcset=\"https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2015\/11\/Dynamics-CRM2013-Screenshot-1-600px.png 600w, https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2015\/11\/Dynamics-CRM2013-Screenshot-1-600px-300x225.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<h2>Here are a few tips to make the most of your intelli-CTi&#x2122; free trial:<\/h2>\n<p><strong>Simulate inbound and outbound calls<\/strong><\/p>\n<p>The intelli-CTi&#x2122; free trial comes with our Virtual Telephony server which will enable you to replicate inbound and outbound calls to and from CRM, without needing to connect to your phone system. This will allow you to test the client side functionality for a proof of concept perpetually without any limits on time\/use.\u00a0\u00a0The video below explains how to use our Virtual Telephony server.<\/p>\n<p><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe class='youtube-player' width='604' height='340' src='https:\/\/www.youtube.com\/embed\/9m-u0x5jrDE?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-US&#038;autohide=2&#038;wmode=transparent' allowfullscreen='true' style='border:0;' sandbox='allow-scripts allow-same-origin allow-popups allow-presentation'><\/iframe><\/span><\/p>\n<p><strong>Run through process<\/strong><\/p>\n<p>It is important to run through a real life business process during the trial period of intelli-CTi. If your requirement for a telephony integration is centred around a customer support department receiving inbound calls, we recommend you go through this process to gain a further understanding of the process flow. \u00a0This will also allow you to understand how the advanced features of intelli-CTi&#x2122; betters the customer experience.<\/p>\n<p><strong>Gain user acceptance<\/strong><\/p>\n<p>The users are the most important people in your telephony integration project! \u00a0It is imperative to gain the support of the people using this on a daily basis. \u00a0Ultimately, our telephony integration exists to make the user\u2019s job easier so during the trial period they should have a very central role in testing.<\/p>\n<p><strong>Contact us for ANY questions you have<\/strong><\/p>\n<p>We are always happy to receive any questions from you regarding, features\/functions, customisation, pricing and best practices on intelli-CTi&#x2122;. Please <a href=\"\/contact-us\">contact\u00a0us<\/a> for more information.<\/p>\n<p><!----------------------------- Article Footer Start - DO NOT REMOVE ------------------------------><\/p>\n<table style=\"border-bottom: none;\" summary=\"Article Summary\">\n<tbody>\n<tr class=\"qgkb-articleheader-table-summary\">\n<td style=\"width: 25%; border-top-color: currentColor; border-top-width: 3px; border-top-style: solid;\" valign=\"top\"><strong>Related Resources:<\/strong><\/td>\n<td style=\"width: 75%; border-top-color: currentColor; border-top-width: 1px; border-top-style: solid;\" valign=\"top\">\n<ul>\n<li><a href=\"https:\/\/www.intellicti.com\/help\/10-reasons-to-choose-intelli-cti\/\">10 reasons to choose intelli-CTi&#x2122;<\/a><\/li>\n<li><a href=\"https:\/\/www.intellicti.com\/help\/sales-speaks-out-4-ways-cti-will-improve-your-sales-process\/\">Four ways CTi will improve your sales process<\/a><\/li>\n<li><a href=\"https:\/\/www.intellicti.com\">intelli-CTi&#x2122; Product Information<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><!-------------------------------------- Article Footer End ---------------------------------------><\/p>\n\n\n<p><\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-19022\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/top-tips-for-making-the-most-of-your-intelli-cti-free-trial\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-19022\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/top-tips-for-making-the-most-of-your-intelli-cti-free-trial\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-print\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-print sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/top-tips-for-making-the-most-of-your-intelli-cti-free-trial\/\" target=\"_blank\" title=\"Click to print\"><span>Print<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>If you are looking at Computer Telephony Integration (CTI)\u00a0solutions but you\u2019ve never used a Computer Telephony Integration (CTI)\u00a0solution at work, lengthy descriptions of functionality can make the technology seem more confusing than it is. Sometimes the best way to find out about a product and whether it is right for your team is to test &hellip; <a href=\"https:\/\/www.intellicti.com\/help\/top-tips-for-making-the-most-of-your-intelli-cti-free-trial\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Top tips to make the most of your intelli-CTi&#x2122; free trial<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-19022\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/top-tips-for-making-the-most-of-your-intelli-cti-free-trial\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-19022\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/top-tips-for-making-the-most-of-your-intelli-cti-free-trial\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-print\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-print sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/top-tips-for-making-the-most-of-your-intelli-cti-free-trial\/\" target=\"_blank\" title=\"Click to print\"><span>Print<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":21,"featured_media":18515,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[134,164,14,15,193],"tags":[291,292,4,327,328],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.1.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Top tips to make the most of your intelli-CTi free trial - lengthy descriptions of functionality can make technology seem confusing, try it yourself...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intellicti.com\/help\/top-tips-for-making-the-most-of-your-intelli-cti-free-trial\/\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:title\" content=\"Top tips to make the most of your intelli-CTi&#x2122; 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