{"id":23615,"date":"2025-01-01T12:17:12","date_gmt":"2025-01-01T12:17:12","guid":{"rendered":"http:\/\/www.intellicti.com\/help\/?p=23615"},"modified":"2025-05-28T10:26:22","modified_gmt":"2025-05-28T10:26:22","slug":"analysing-intelli-cti-power-bi","status":"publish","type":"post","link":"https:\/\/www.intellicti.com\/help\/analysing-intelli-cti-power-bi\/","title":{"rendered":"Analyzing intelli-CTi&#x2122; with Power BI"},"content":{"rendered":"<p><!-- Article Header --><\/p>\n<div class=\"qgkb-articleheader\">\n<table summary=\"Article Summary\">\n<tbody>\n<tr class=\"qgkb-articleheader-table-header\">\n<td style=\"border-top-width: 5px;\" valign=\"top\" width=\"22%\"><b>Summary:<\/b><\/td>\n<td valign=\"top\" width=\"78%\">This article shows you how to analyze intelli-CTi&#x2122; with Power BI and provides a sample Power BI report as a content pack &#8211; CTI Reporting.<\/td>\n<\/tr>\n<tr class=\"qgkb-articleheader-table-summary\">\n<td valign=\"top\"><b>Article Type:<\/b><\/td>\n<td valign=\"top\">\u00a0How To<\/td>\n<\/tr>\n<tr class=\"qgkb-articleheader-table-summary\">\n<td valign=\"top\"><b>Related Product(s):<\/b><\/td>\n<td valign=\"top\">This article relates to the following products:<\/p>\n<ul>\n<li>intelli-CTi&#x2122; for Microsoft Dynamics 365 CRM<\/li>\n<li>Power BI<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr class=\"qgkb-articleheader-table-summary\">\n<td style=\"border-bottom: 3px solid;\" valign=\"top\"><b>Related Articles:<\/b><\/td>\n<td style=\"border-bottom: 1px solid;\" valign=\"top\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p><!-- Article Header End--><\/p>\n<p><!-- Article Content --><\/p>\n<h2>Power BI report to analyze intelli-CTi&#x2122; data in Dynamics 365 CRM<\/h2>\n<h3>CTI Reporting<\/h3>\n<p><a href=\"https:\/\/showme.intellicti.com\/intelli-cti-for-d365\/v4.2\/index.html?b=intelli-CTi%20for%20Microsoft%20Dynamics%20365%20-%20Administration%20Guides&amp;r=Analysing%20intelli-CTi%20with%20Power%20BI\">Click here for an<strong> interactive guide<\/strong><\/a> that explains how you can use Power BI to analyze your intelli-CTi data and visualize it in an interactive dashboard.<\/p>\n<p><a href=\"https:\/\/showme.intellicti.com\/intelli-cti-for-d365\/v4.2\/index.html?b=intelli-CTi%20for%20Microsoft%20Dynamics%20365%20-%20Administration%20Guides&amp;r=Analysing%20intelli-CTi%20with%20Power%20BI\"><img loading=\"lazy\" class=\"alignnone size-large wp-image-25310\" src=\"http:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2018\/04\/intelli-cti-power-bi-reporting-e1594975884678-1024x747.png\" alt=\"\" width=\"604\" height=\"441\" srcset=\"https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2018\/04\/intelli-cti-power-bi-reporting-e1594975884678-1024x747.png 1024w, https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2018\/04\/intelli-cti-power-bi-reporting-e1594975884678-300x219.png 300w, https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2018\/04\/intelli-cti-power-bi-reporting-e1594975884678-768x560.png 768w, https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2018\/04\/intelli-cti-power-bi-reporting-e1594975884678.png 1385w\" sizes=\"(max-width: 604px) 100vw, 604px\" \/><\/a><\/p>\n<p><!-- Article Content End--><\/p>\n<p><!----------------------------- Article Footer Start - DO NOT REMOVE ------------------------------><\/p>\n<table style=\"border-bottom: none;\" summary=\"Article Summary\">\n<tbody>\n<tr class=\"qgkb-articleheader-table-summary\">\n<td style=\"width: 25%; border-top-color: currentColor; border-top-width: 3px; border-top-style: solid;\" valign=\"top\"><strong>\u00a0Related Resources:<\/strong><\/td>\n<td style=\"width: 75%; border-top-color: currentColor; border-top-width: 1px; border-top-style: solid;\" valign=\"top\">\n<ul>\n<li>None<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr class=\"qgkb-articleheader-table-summary\">\n<td style=\"vertical-align: top; border-top: 1px solid #e6e6e6;\"><strong><span style=\"color: #444444;\"><span style=\"line-height: 14px; font-size: 14px;\">Further Information:<\/span><\/span><\/strong><\/td>\n<td style=\"vertical-align: top; border-top: 1px solid #e6e6e6;\">\n<ul>\n<li><a href=\"\/help\/\">intelli-CTi Help Center<\/a><\/li>\n<li><a href=\"\/help\/faqs\/\">intelli-CTi\u00a0FAQs<\/a><\/li>\n<li><a href=\"\/help\/troubleshooting\/\">intelli-CTi\u00a0\u00a0Troubleshooting<\/a><\/li>\n<li><a href=\"\/help\/how-to-guides\/\">intelli-CTi\u00a0How-To Guides<\/a><\/li>\n<li><a href=\"\/help\/paribus-discovery\/technical-articles\/\">intelli-CTi\u00a0Technical Articles<\/a><\/li>\n<li><a href=\"\/help\/paribus-discovery\/documents\/\">intelli-CTi\u00a0Document Library<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><!-------------------------------------- Article Footer End ---------------------------------------><\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-23615\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/analysing-intelli-cti-power-bi\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-23615\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/analysing-intelli-cti-power-bi\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-print\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-print sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/analysing-intelli-cti-power-bi\/\" target=\"_blank\" title=\"Click to print\"><span>Print<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Summary: This article shows you how to analyze intelli-CTi&#x2122; with Power BI and provides a sample Power BI report as a content pack &#8211; CTI Reporting. Article Type: \u00a0How To Related Product(s): This article relates to the following products: intelli-CTi&#x2122; for Microsoft Dynamics 365 CRM Power BI Related Articles: Power BI report to analyze intelli-CTi&#x2122; &hellip; <a href=\"https:\/\/www.intellicti.com\/help\/analysing-intelli-cti-power-bi\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Analyzing intelli-CTi&#x2122; with Power BI<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-23615\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/analysing-intelli-cti-power-bi\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-23615\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/analysing-intelli-cti-power-bi\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-print\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-print sd-button share-icon\" href=\"https:\/\/www.intellicti.com\/help\/analysing-intelli-cti-power-bi\/\" target=\"_blank\" title=\"Click to print\"><span>Print<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":21,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[163,164,14],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.1.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"This article shows you how to analyze intelli-CTi with Power BI and provides a sample Power BI report as an content pack to download.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intellicti.com\/help\/analysing-intelli-cti-power-bi\/\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:title\" content=\"Analyzing intelli-CTi&#x2122; 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