<\/p>\n
If you are experiencing issues with intelli-CTi™ or\u00a0 Breeze, you may be asked to provide logs to be analyzed by Technical Services. Below are the steps required to configure, locate and send logs for intelli-CTi™ and Breeze. You can also follow the intelli-CTi interactive guide here<\/a> to setup intelli-CTi or Breeze for debugging.<\/p>\nBest Practice<\/h2>\nWhen providing logs for a specific issue, it is best practice to follow these basic steps:<\/p>\n\nArchive any old logs<\/li>\nIncrease the logging level appropriately (as mentioned below)<\/li>\nReproduce the issue and make a note of the time at each point of the process<\/li>\nUse the built in zip tool from Windows to compress all logs created<\/li>\nSend the files to support@QWARE.co.uk <\/a>making sure you quote the ticket number<\/li>\nRevert logging level back once the issue is resolved<\/li>\n<\/ol>\nHow to configure logging for Breeze<\/h2>\n\nOpen Breeze Configuration.\n\nRight click on the Breeze bar and select Configure<\/strong>, OR…<\/li>\n<\/ul>\n<\/li>\n<\/ol>\nNavigate to Start > All Programs > Breeze > Breeze Settings\n\u00a0<\/strong>Select the General Settings Tab.\n<\/p>\nMake a note of the current logging level. Set logging level to Debug (All)<\/strong>.\n<\/p>\n\nMake a note of the Logging Path listed in the dialog. Use Windows Explorer to navigate to this location or click on the \u2018view log files button\u2019. You may either remove existing log files or zip and archive them.<\/li>\nGo through the steps to reproduce the issue, note that if this is an intermittent issue you may need to keep this high level logging running for some time. If you are able to note down the time that the issue occurs, this will assist the support team with locating any errors in the log files.<\/li>\nNavigate to the logging path from the previous step, zip all files in the directory and send the files to support@QWARE.co.uk<\/a>, making sure you quote your ticket reference number.<\/li>\nOnce this is complete you may return the logging level to its original value, however, unless this is causing problems, we do not recommend to do this until the issue is resolved and your ticket is closed.<\/li>\n<\/ol>\nHow to configure logging for intelli-CTi<\/h2>\n\nOpen Breeze Configuration.\n\nRight click on the Breeze bar and select Configure<\/strong>, OR…<\/li>\n<\/ul>\n<\/li>\n<\/ol>\nNavigate to Start > All Programs > Breeze > Breeze Settings\n<\/strong>Highlight\u00a0intelli-CTi Service<\/strong> and click [Configure<\/strong>].<\/p>\nClick [Configure intelli-CTi Connections\u2026<\/strong>].\n<\/p>\nMake sure the correct connection type is selected and click [Configure…<\/strong>].\n<\/p>\n\nClick on the Logging <\/strong>tab.<\/li>\n<\/ol>\nMake a note of the current Logging Level, then change the logging level to Debug. Select Disk File as the output method. You can change where the log file is created, but we recommend leaving the default location to avoid permission issues.\n<\/p>\n\nUse Windows Explorer to navigate to this location. You may either remove any existing log files or zip and archive them<\/li>\nGo through the steps to reproduce the issue, note that if this is an intermittent issue you may need to keep the logging running for some time. If you are able to note down the time that the issue occurs, this will assist the support team with locating any errors in the log files.<\/li>\nNavigate to the logging path from the previous step, zip all files in the directory and send the files to support@QWARE.co.uk<\/a>, making sure you quote your ticket reference number.<\/li>\nOnce this is complete you may return the logging level to it’s original value, however, unless this is causing problems, we do not recommend to do this until the issue is resolved and your ticket is closed.<\/li>\n<\/ol>\n<\/p>\n\n\n\n\u00a0Related Resources:<\/strong><\/td>\n\n\nintelli-CTi website<\/a><\/li>\nTroubleshooting intelli-CTi for Microsoft Dynamics CRM<\/a><\/li>\nTroubleshooting intelli-CTi for Infor CRM (Saleslogix)<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n\nFurther Information:<\/span><\/span><\/strong><\/td>\n\n\nintelli-CTi Help Center<\/a><\/li>\nintelli-CTi\u00a0FAQs<\/a><\/li>\nintelli-CTi\u00a0\u00a0Troubleshooting<\/a><\/li>\nintelli-CTi\u00a0How-To Guides<\/a><\/li>\nintelli-CTi\u00a0Technical Articles<\/a><\/li>\nintelli-CTi\u00a0Document Library<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Summary: This article provides information on how to Configure Debug Logs for intelli-CTi™ Article Type: How-To\u00a0\u00a0\/ Troubleshooting Related Product(s): This article relates to the following products: intelli-CTi™ intelli-CTi™ for Microsoft Dynamics 365 CRM intelli-CTi™ for Infor CRM\u00a0 SLX (formerly Saleslogix) Related Articles: Troubleshooting intelli-CTi for Microsoft Dynamics CRM Troubleshooting intelli-CTi for Infor CRM\u00a0 SLX (Saleslogix) … Continue reading How-to Configure Debug Logs for intelli-CTi™<\/span> →<\/span><\/a><\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":21,"featured_media":4574,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[163,134,164,14,15,23,355],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"yoast_head":"\n\n\n\n\n\n\n\n\n
When providing logs for a specific issue, it is best practice to follow these basic steps:<\/p>\n
Navigate to Start > All Programs > Breeze > Breeze Settings\n\u00a0<\/strong>Select the General Settings Tab.\n<\/p>\nMake a note of the current logging level. Set logging level to Debug (All)<\/strong>.\n<\/p>\n\nMake a note of the Logging Path listed in the dialog. Use Windows Explorer to navigate to this location or click on the \u2018view log files button\u2019. You may either remove existing log files or zip and archive them.<\/li>\nGo through the steps to reproduce the issue, note that if this is an intermittent issue you may need to keep this high level logging running for some time. If you are able to note down the time that the issue occurs, this will assist the support team with locating any errors in the log files.<\/li>\nNavigate to the logging path from the previous step, zip all files in the directory and send the files to support@QWARE.co.uk<\/a>, making sure you quote your ticket reference number.<\/li>\nOnce this is complete you may return the logging level to its original value, however, unless this is causing problems, we do not recommend to do this until the issue is resolved and your ticket is closed.<\/li>\n<\/ol>\nHow to configure logging for intelli-CTi<\/h2>\n\nOpen Breeze Configuration.\n\nRight click on the Breeze bar and select Configure<\/strong>, OR…<\/li>\n<\/ul>\n<\/li>\n<\/ol>\nNavigate to Start > All Programs > Breeze > Breeze Settings\n<\/strong>Highlight\u00a0intelli-CTi Service<\/strong> and click [Configure<\/strong>].<\/p>\nClick [Configure intelli-CTi Connections\u2026<\/strong>].\n<\/p>\nMake sure the correct connection type is selected and click [Configure…<\/strong>].\n<\/p>\n\nClick on the Logging <\/strong>tab.<\/li>\n<\/ol>\nMake a note of the current Logging Level, then change the logging level to Debug. Select Disk File as the output method. You can change where the log file is created, but we recommend leaving the default location to avoid permission issues.\n<\/p>\n\nUse Windows Explorer to navigate to this location. You may either remove any existing log files or zip and archive them<\/li>\nGo through the steps to reproduce the issue, note that if this is an intermittent issue you may need to keep the logging running for some time. If you are able to note down the time that the issue occurs, this will assist the support team with locating any errors in the log files.<\/li>\nNavigate to the logging path from the previous step, zip all files in the directory and send the files to support@QWARE.co.uk<\/a>, making sure you quote your ticket reference number.<\/li>\nOnce this is complete you may return the logging level to it’s original value, however, unless this is causing problems, we do not recommend to do this until the issue is resolved and your ticket is closed.<\/li>\n<\/ol>\n<\/p>\n\n\n\n\u00a0Related Resources:<\/strong><\/td>\n\n\nintelli-CTi website<\/a><\/li>\nTroubleshooting intelli-CTi for Microsoft Dynamics CRM<\/a><\/li>\nTroubleshooting intelli-CTi for Infor CRM (Saleslogix)<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n\nFurther Information:<\/span><\/span><\/strong><\/td>\n\n\nintelli-CTi Help Center<\/a><\/li>\nintelli-CTi\u00a0FAQs<\/a><\/li>\nintelli-CTi\u00a0\u00a0Troubleshooting<\/a><\/li>\nintelli-CTi\u00a0How-To Guides<\/a><\/li>\nintelli-CTi\u00a0Technical Articles<\/a><\/li>\nintelli-CTi\u00a0Document Library<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Summary: This article provides information on how to Configure Debug Logs for intelli-CTi™ Article Type: How-To\u00a0\u00a0\/ Troubleshooting Related Product(s): This article relates to the following products: intelli-CTi™ intelli-CTi™ for Microsoft Dynamics 365 CRM intelli-CTi™ for Infor CRM\u00a0 SLX (formerly Saleslogix) Related Articles: Troubleshooting intelli-CTi for Microsoft Dynamics CRM Troubleshooting intelli-CTi for Infor CRM\u00a0 SLX (Saleslogix) … Continue reading How-to Configure Debug Logs for intelli-CTi™<\/span> →<\/span><\/a><\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":21,"featured_media":4574,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[163,134,164,14,15,23,355],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"yoast_head":"\n\n\n\n\n\n\n\n\n
Make a note of the current logging level. Set logging level to Debug (All)<\/strong>.\n<\/p>\n\nMake a note of the Logging Path listed in the dialog. Use Windows Explorer to navigate to this location or click on the \u2018view log files button\u2019. You may either remove existing log files or zip and archive them.<\/li>\nGo through the steps to reproduce the issue, note that if this is an intermittent issue you may need to keep this high level logging running for some time. If you are able to note down the time that the issue occurs, this will assist the support team with locating any errors in the log files.<\/li>\nNavigate to the logging path from the previous step, zip all files in the directory and send the files to support@QWARE.co.uk<\/a>, making sure you quote your ticket reference number.<\/li>\nOnce this is complete you may return the logging level to its original value, however, unless this is causing problems, we do not recommend to do this until the issue is resolved and your ticket is closed.<\/li>\n<\/ol>\nHow to configure logging for intelli-CTi<\/h2>\n\nOpen Breeze Configuration.\n\nRight click on the Breeze bar and select Configure<\/strong>, OR…<\/li>\n<\/ul>\n<\/li>\n<\/ol>\nNavigate to Start > All Programs > Breeze > Breeze Settings\n<\/strong>Highlight\u00a0intelli-CTi Service<\/strong> and click [Configure<\/strong>].<\/p>\nClick [Configure intelli-CTi Connections\u2026<\/strong>].\n<\/p>\nMake sure the correct connection type is selected and click [Configure…<\/strong>].\n<\/p>\n\nClick on the Logging <\/strong>tab.<\/li>\n<\/ol>\nMake a note of the current Logging Level, then change the logging level to Debug. Select Disk File as the output method. You can change where the log file is created, but we recommend leaving the default location to avoid permission issues.\n<\/p>\n\nUse Windows Explorer to navigate to this location. You may either remove any existing log files or zip and archive them<\/li>\nGo through the steps to reproduce the issue, note that if this is an intermittent issue you may need to keep the logging running for some time. If you are able to note down the time that the issue occurs, this will assist the support team with locating any errors in the log files.<\/li>\nNavigate to the logging path from the previous step, zip all files in the directory and send the files to support@QWARE.co.uk<\/a>, making sure you quote your ticket reference number.<\/li>\nOnce this is complete you may return the logging level to it’s original value, however, unless this is causing problems, we do not recommend to do this until the issue is resolved and your ticket is closed.<\/li>\n<\/ol>\n<\/p>\n\n\n\n\u00a0Related Resources:<\/strong><\/td>\n\n\nintelli-CTi website<\/a><\/li>\nTroubleshooting intelli-CTi for Microsoft Dynamics CRM<\/a><\/li>\nTroubleshooting intelli-CTi for Infor CRM (Saleslogix)<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n\nFurther Information:<\/span><\/span><\/strong><\/td>\n\n\nintelli-CTi Help Center<\/a><\/li>\nintelli-CTi\u00a0FAQs<\/a><\/li>\nintelli-CTi\u00a0\u00a0Troubleshooting<\/a><\/li>\nintelli-CTi\u00a0How-To Guides<\/a><\/li>\nintelli-CTi\u00a0Technical Articles<\/a><\/li>\nintelli-CTi\u00a0Document Library<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Summary: This article provides information on how to Configure Debug Logs for intelli-CTi™ Article Type: How-To\u00a0\u00a0\/ Troubleshooting Related Product(s): This article relates to the following products: intelli-CTi™ intelli-CTi™ for Microsoft Dynamics 365 CRM intelli-CTi™ for Infor CRM\u00a0 SLX (formerly Saleslogix) Related Articles: Troubleshooting intelli-CTi for Microsoft Dynamics CRM Troubleshooting intelli-CTi for Infor CRM\u00a0 SLX (Saleslogix) … Continue reading How-to Configure Debug Logs for intelli-CTi™<\/span> →<\/span><\/a><\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":21,"featured_media":4574,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[163,134,164,14,15,23,355],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"yoast_head":"\n\n\n\n\n\n\n\n\n
Navigate to Start > All Programs > Breeze > Breeze Settings\n<\/strong>Highlight\u00a0intelli-CTi Service<\/strong> and click [Configure<\/strong>].<\/p>\nClick [Configure intelli-CTi Connections\u2026<\/strong>].\n<\/p>\nMake sure the correct connection type is selected and click [Configure…<\/strong>].\n<\/p>\n\nClick on the Logging <\/strong>tab.<\/li>\n<\/ol>\nMake a note of the current Logging Level, then change the logging level to Debug. Select Disk File as the output method. You can change where the log file is created, but we recommend leaving the default location to avoid permission issues.\n<\/p>\n\nUse Windows Explorer to navigate to this location. You may either remove any existing log files or zip and archive them<\/li>\nGo through the steps to reproduce the issue, note that if this is an intermittent issue you may need to keep the logging running for some time. If you are able to note down the time that the issue occurs, this will assist the support team with locating any errors in the log files.<\/li>\nNavigate to the logging path from the previous step, zip all files in the directory and send the files to support@QWARE.co.uk<\/a>, making sure you quote your ticket reference number.<\/li>\nOnce this is complete you may return the logging level to it’s original value, however, unless this is causing problems, we do not recommend to do this until the issue is resolved and your ticket is closed.<\/li>\n<\/ol>\n<\/p>\n\n\n\n\u00a0Related Resources:<\/strong><\/td>\n\n\nintelli-CTi website<\/a><\/li>\nTroubleshooting intelli-CTi for Microsoft Dynamics CRM<\/a><\/li>\nTroubleshooting intelli-CTi for Infor CRM (Saleslogix)<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n\nFurther Information:<\/span><\/span><\/strong><\/td>\n\n\nintelli-CTi Help Center<\/a><\/li>\nintelli-CTi\u00a0FAQs<\/a><\/li>\nintelli-CTi\u00a0\u00a0Troubleshooting<\/a><\/li>\nintelli-CTi\u00a0How-To Guides<\/a><\/li>\nintelli-CTi\u00a0Technical Articles<\/a><\/li>\nintelli-CTi\u00a0Document Library<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Summary: This article provides information on how to Configure Debug Logs for intelli-CTi™ Article Type: How-To\u00a0\u00a0\/ Troubleshooting Related Product(s): This article relates to the following products: intelli-CTi™ intelli-CTi™ for Microsoft Dynamics 365 CRM intelli-CTi™ for Infor CRM\u00a0 SLX (formerly Saleslogix) Related Articles: Troubleshooting intelli-CTi for Microsoft Dynamics CRM Troubleshooting intelli-CTi for Infor CRM\u00a0 SLX (Saleslogix) … Continue reading How-to Configure Debug Logs for intelli-CTi™<\/span> →<\/span><\/a><\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":21,"featured_media":4574,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[163,134,164,14,15,23,355],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"yoast_head":"\n\n\n\n\n\n\n\n\n
Click [Configure intelli-CTi Connections\u2026<\/strong>].\n<\/p>\nMake sure the correct connection type is selected and click [Configure…<\/strong>].\n<\/p>\n\nClick on the Logging <\/strong>tab.<\/li>\n<\/ol>\nMake a note of the current Logging Level, then change the logging level to Debug. Select Disk File as the output method. You can change where the log file is created, but we recommend leaving the default location to avoid permission issues.\n<\/p>\n\nUse Windows Explorer to navigate to this location. You may either remove any existing log files or zip and archive them<\/li>\nGo through the steps to reproduce the issue, note that if this is an intermittent issue you may need to keep the logging running for some time. If you are able to note down the time that the issue occurs, this will assist the support team with locating any errors in the log files.<\/li>\nNavigate to the logging path from the previous step, zip all files in the directory and send the files to support@QWARE.co.uk<\/a>, making sure you quote your ticket reference number.<\/li>\nOnce this is complete you may return the logging level to it’s original value, however, unless this is causing problems, we do not recommend to do this until the issue is resolved and your ticket is closed.<\/li>\n<\/ol>\n<\/p>\n\n\n\n\u00a0Related Resources:<\/strong><\/td>\n\n\nintelli-CTi website<\/a><\/li>\nTroubleshooting intelli-CTi for Microsoft Dynamics CRM<\/a><\/li>\nTroubleshooting intelli-CTi for Infor CRM (Saleslogix)<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n\nFurther Information:<\/span><\/span><\/strong><\/td>\n\n\nintelli-CTi Help Center<\/a><\/li>\nintelli-CTi\u00a0FAQs<\/a><\/li>\nintelli-CTi\u00a0\u00a0Troubleshooting<\/a><\/li>\nintelli-CTi\u00a0How-To Guides<\/a><\/li>\nintelli-CTi\u00a0Technical Articles<\/a><\/li>\nintelli-CTi\u00a0Document Library<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Summary: This article provides information on how to Configure Debug Logs for intelli-CTi™ Article Type: How-To\u00a0\u00a0\/ Troubleshooting Related Product(s): This article relates to the following products: intelli-CTi™ intelli-CTi™ for Microsoft Dynamics 365 CRM intelli-CTi™ for Infor CRM\u00a0 SLX (formerly Saleslogix) Related Articles: Troubleshooting intelli-CTi for Microsoft Dynamics CRM Troubleshooting intelli-CTi for Infor CRM\u00a0 SLX (Saleslogix) … Continue reading How-to Configure Debug Logs for intelli-CTi™<\/span> →<\/span><\/a><\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":21,"featured_media":4574,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[163,134,164,14,15,23,355],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"yoast_head":"\n\n\n\n\n\n\n\n\n
Make sure the correct connection type is selected and click [Configure…<\/strong>].\n<\/p>\n\nClick on the Logging <\/strong>tab.<\/li>\n<\/ol>\nMake a note of the current Logging Level, then change the logging level to Debug. Select Disk File as the output method. You can change where the log file is created, but we recommend leaving the default location to avoid permission issues.\n<\/p>\n\nUse Windows Explorer to navigate to this location. You may either remove any existing log files or zip and archive them<\/li>\nGo through the steps to reproduce the issue, note that if this is an intermittent issue you may need to keep the logging running for some time. If you are able to note down the time that the issue occurs, this will assist the support team with locating any errors in the log files.<\/li>\nNavigate to the logging path from the previous step, zip all files in the directory and send the files to support@QWARE.co.uk<\/a>, making sure you quote your ticket reference number.<\/li>\nOnce this is complete you may return the logging level to it’s original value, however, unless this is causing problems, we do not recommend to do this until the issue is resolved and your ticket is closed.<\/li>\n<\/ol>\n<\/p>\n\n\n\n\u00a0Related Resources:<\/strong><\/td>\n\n\nintelli-CTi website<\/a><\/li>\nTroubleshooting intelli-CTi for Microsoft Dynamics CRM<\/a><\/li>\nTroubleshooting intelli-CTi for Infor CRM (Saleslogix)<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n\nFurther Information:<\/span><\/span><\/strong><\/td>\n\n\nintelli-CTi Help Center<\/a><\/li>\nintelli-CTi\u00a0FAQs<\/a><\/li>\nintelli-CTi\u00a0\u00a0Troubleshooting<\/a><\/li>\nintelli-CTi\u00a0How-To Guides<\/a><\/li>\nintelli-CTi\u00a0Technical Articles<\/a><\/li>\nintelli-CTi\u00a0Document Library<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Summary: This article provides information on how to Configure Debug Logs for intelli-CTi™ Article Type: How-To\u00a0\u00a0\/ Troubleshooting Related Product(s): This article relates to the following products: intelli-CTi™ intelli-CTi™ for Microsoft Dynamics 365 CRM intelli-CTi™ for Infor CRM\u00a0 SLX (formerly Saleslogix) Related Articles: Troubleshooting intelli-CTi for Microsoft Dynamics CRM Troubleshooting intelli-CTi for Infor CRM\u00a0 SLX (Saleslogix) … Continue reading How-to Configure Debug Logs for intelli-CTi™<\/span> →<\/span><\/a><\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":21,"featured_media":4574,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[163,134,164,14,15,23,355],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"yoast_head":"\n\n\n\n\n\n\n\n\n
Make a note of the current Logging Level, then change the logging level to Debug. Select Disk File as the output method. You can change where the log file is created, but we recommend leaving the default location to avoid permission issues.\n<\/p>\n
Summary: This article provides information on how to Configure Debug Logs for intelli-CTi™ Article Type: How-To\u00a0\u00a0\/ Troubleshooting Related Product(s): This article relates to the following products: intelli-CTi™ intelli-CTi™ for Microsoft Dynamics 365 CRM intelli-CTi™ for Infor CRM\u00a0 SLX (formerly Saleslogix) Related Articles: Troubleshooting intelli-CTi for Microsoft Dynamics CRM Troubleshooting intelli-CTi for Infor CRM\u00a0 SLX (Saleslogix) … Continue reading How-to Configure Debug Logs for intelli-CTi™<\/span> →<\/span><\/a><\/p>\nShare this:<\/h3>Twitter<\/span><\/a><\/li>LinkedIn<\/span><\/a><\/li>Print<\/span><\/a><\/li><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":21,"featured_media":4574,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[163,134,164,14,15,23,355],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"yoast_head":"\n\n\n\n\n\n\n\n\n
![\"\"](\"https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2014\/11\/rB4fo9lL97.png\")
\u00a0<\/strong>Select the General Settings Tab.![\"\"](\"https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2014\/11\/XrLs5soDXC.png\")
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<\/p>\n![\"\"](\"https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2014\/11\/QGate.Breeze.Config_fR2mjXv9kh.png\")
<\/p>\n![\"\"](\"https:\/\/www.intellicti.com\/help\/wp-content\/uploads\/2014\/11\/QGate.Breeze.Config_7vwMpVhRkk.png\")
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