TKDialogs is a Call Scripting tool for use with your CRM. It provides end users (web or internal) with easy to follow scripts, which lead the users step-by-step through a defined process.

Typical uses are for inbound and outbound call guides (e.g. sales qualification, customer services, issue logging), self-service websites and anywhere an intuitive, consistent user interface is required.

With intelli-CTi you are able to initiate a script from an inbound call.


Applications include financial services, healthcare, regulated services, local and regional government, providing a solution for the following business needs:

Call Qualification
Call Resolution
Compliance
Application Qualification
Complaints


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