CTI Integration with your CRM system

Greater customer satisfaction comes from a personal experience - you can have instant access to your data and the callers' details, when the phone rings or you make a call. The intelli-CTi family, our CRM telephony solution, has been designed and created to make this as seamless as possible.

Why intelli-CTi?

Drive user efficiency by integrating Microsoft Dynamics 365 with your telephone system

intelli-CTi instantly improves the effectiveness of your customer interaction and the productivity of your users. intelli-CTi enables dialing directly from within an application with a single click and automatically identifies incoming calls showing caller information before you even answer the telephone.

CRM telephone integration with the intelli-CTi family

Whether it’s a solution for sales, call centres, support desks or customer service, intelli-CTi together with your application will increase the productivity and efficiency of your business, whilst enhancing customer satisfaction and bottom line profitability.

intelli-CTi Integrations