Greater customer satisfaction comes from a personal experience - you can have instant access to your data and the callers' details, when the phone rings or you make a call. The intelli-CTi family, our CRM telephony solution, has been designed and created to make this as seamless as possible.
Drive user efficiency by integrating Microsoft Dynamics 365 with your telephone system
intelli-CTi instantly improves the effectiveness of your customer interaction and the productivity of your users. intelli-CTi enables dialing directly from within an application with a single click and automatically identifies incoming calls showing caller information before you even answer the telephone.
Whether it’s a solution for sales, call centres, support desks or customer service, intelli-CTi together with your application will increase the productivity and efficiency of your business, whilst enhancing customer satisfaction and bottom line profitability.