intelli-CTi™ for Infor CRM (formerly Saleslogix) integrates your CRM and telephone systems. Providing seamless telephony integration with Infor CRM delivered in a cost effective and user friendly manner, helping you optimize your investment in Infor CRM and Telephony Infrastructure.
intelli-CTi for Infor CRM enhances profitability through increased user efficiency and customer satisfaction.
intelli-CTi™ for Infor CRM instantly improves the effectiveness of your customer interactions and the efficiency of your CRM users by dialing Contacts directly from within an application with a single-click and automatically identifies incoming callers showing contact information before you even answer the telephone.
Our free trial of this telephony integration solution for Infor CRM will enable you to see how this easily integrates and provides insight to your users.Try it for free
intelli-CTi™ for Infor CRM provides insight about your caller or call within a dynamic sidebar as part of the users' desktop, allowing users to continue to interact with their office applications whilst maintaining complete control of the telephone call. Providing the following benefits and more:
Streamlined telephony activity within your business
Improved customer relationships, customer service and customer satisfaction
Improved telephone call productivity and throughput
Personalised telephone call interaction – identify callers automatically
“Working from a call list and having to manually dial each number is a pain and so is scrambling to find a contact match in Infor CRM when a call comes in. Fortunately we can recommend intelli-CTi. It takes the hassle out of making and receiving calls, and the built-in integration with Infor CRM makes it an easy solution to implement.”