Release Notes for Infor CRM (Saleslogix)

intelli-CTi Integration with Infor CRM (Saleslogix)

This section outlines the product release notes and version history for intelli-CTi for Infor CRM (Saleslogix).

Related Product Releases

For release notes of related products, please see the following links:

Current Release of intelli-CTi for Infor CRM (Saleslogix)

Version Details

4.3.0

New Features

  • Uses intelli-CTi v4.3
  • Uses Breeze v4.3

Fixes/Changes

  • New Chrome V3 Manifest extension to support browser integration.
  • Updated to latest branding
  • Other performance improvements
  • Updated to .NET v4.8

Release History of intelli-CTi for Infor CRM (Saleslogix)

Version Details

4.2.1

New Features

  • Infor CRM v8.4 support
  • Added support for RingCentral telephony
  • Uses intelli-CTi v4.x (Subscription-based licence support, and much more).
  • Hosted intelli-CTi System Management Console:
    • Available for customers using specific hosted telephony systems only
      (e.g. RingCentral, Broadworks, etc.)
    • Multi-tenanted with automated backups
  • Refreshed User Interface (UI)
  • Virtual Telephone Server (VTS) is now a separate “Demo” mode
  • Now requires .NET Framework 4.6.2 (or above)
  • Uses intelli-CTi v4.2.1
  • Uses QGate Breeze v4.2.1

Fixes/Changes

  • Removed need for licence management within Infor CRM Windows client
  • Updated LAN Bundles
  • Resolved Go Integrator Call Transfer notifications
  • No longer requires intelli-CTi to start after Go Integrator
  • Updated Gamma Horizon support
  • For 4K/Large Fonts and multiple display resolutions
  • Chrome performance issues (after opening new browser tabs)
  • Resolved transfers on reconnect with intelli-CTi Telephony Server
  • Various bugfixes for Skype for Business integration
  • Improved click URL handler
  • Fix for Web API when no Entities specified when dialling
  • Resolved Avaya IP Office duplicate dialling issue
  • Various performance improvements

3.5.0

New Features

  • Infor CRM v8.3 support
  • Support for dialling from “Lead” Phone Call Activites
  • Memory and performance improvements made to IE and Chrome integrations
  • Uses intelli-CTi v2.10
  • Uses QGate Breeze v1.6

Fixes/Changes

  • Issue where AccountID was not being set on Activity records for Ticket/Opportunity calls
  • Updated “TNS Migration Agent” to include compatibility with latest Infor CRM releases
  • (CRM Web) TNS Issue where replacing a telephone number completely would remember previous Country Code

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