QGate's intelli-CTi for Microsoft Dynamics 365 and Microsoft Dynamics CRM (On Premise) integrates your CRM and telephone systems. Enabling you to optimize your investment in your existing CRM Solution and Telephony infrastructure, providing a seamless telephony integration for Dynamics 365 delivered in a cost effective and user friendly manner.
intelli-CTi for Microsoft Dynamics 365 enhances profitability through increased productivity and customer satisfaction.Take the product tour Read the product overview
Are you still manually dialing telephone numbers, looking up Contacts and capturing telephone call information by hand?
Or do you keep customers waiting while you look for their information in Dynamics 365?
Or make them repeat their issues giving them the impression that you do not care or are not very organised or efficient?
Customer Satisfaction is key to success.
intelli-CTi for Microsoft Dynamics 365 is a telephony integration solution that instantly improves the effectiveness of your customer interaction and the productivity of your CRM users. intelli-CTi enables dialing Contacts directly from within an application with a single click and automatically identifies incoming calls showing contact information before you even answer the telephone.
Our free trial will enable you to see how this easily integrates and provides insight to your users.Try it for free
intelli-CTi for Microsoft Dynamics 365 provides insight about your caller or call within a dynamic sidebar as part of the users' desktop, allowing users to fully interact with their business applications whilst maintaining complete control of the telephone call. Providing the following benefits and more:
Streamlined telephony activity within your business
Improved customer relationships, customer service and customer satisfaction
Improved telephone call productivity and throughput
Personalised telephone call interaction – identify callers automatically
intelli-CTi makes tracking phone calls a breeze which was something we had struggled with before. Having the ability to add notes, follow ups, and even create records that flow right into our CRM is a huge benefit. .
Microsoft CRM Administrator
MidAdlantic Farm Credit