This section provides troubleshooting guides to assist with common issues relating to intelli-CTi and its integration with Microsoft Dynamics 365/CRM.
intelli-CTi Troubleshooting Articles
intelli-CTi for Microsoft Dynamics 365/CRM – “Quick Start” Install Guide
4th December, 2017
Microsoft Dynamics CRM / 365 – Security/TLS Changes
9th October, 2017
Error: “Could not load file or assembly ‘Microsoft.IdentityModel…’ “
26th April, 2017
Are you not seeing any entity details appearing in the Dynamics CRM Dialer?
26th April, 2017
intelli-CTi Clients unable to connect to Server
26th April, 2017
intelli-CTi will not dial out
26th April, 2017
Microsoft Dynamics CRM / 365 – Platform Changes (Nov 2016)
14th November, 2016
Troubleshooting Chrome Browser Integration
14th January, 2015
How-to Configure Debug Logs for QGate intelli-CTi
5th November, 2014
intelli-CTi – Multiple “Missed Call” Notifications for Group Calls
27th February, 2014
QGate Environment Checker – Usage Guide
20th December, 2013
Enabling Trusted Sites for Internet Explorer/Microsoft Dynamics CRM integration
16th August, 2013
← Back to the intelli-CTi Help Center menu.
See the intelli-CTi Help Center User Guidelines for important considerations of use.