Troubleshooting Edge Browser Integration

Summary: Information/support article covering troubleshooting tips for Microsoft Edge (Chromium) integration with certain QGate products.
Article Type: Troubleshooting
Related Product(s): This article relates to the following products:

  • intelli-CTi
  • Microsoft Dynamics CRM
  • Infor CRM (formerly Saleslogix)
Related Articles:


There are various factors that could effect the Edge browser support for QGate related products.  If you are experiencing issues integrating QGate products with Edge, please see below for potential solutions.

QGate’s Edge Support Extension is Disabled/Not Installed

In order for QGate products to integrate with Edge, we created our own browser extension.  This is currently provided as a Chrome extension – so in order to install this in Edge, you will need to follow a few steps.

We have created an interactive guide to walk you through this process:


For more information on QGate products or CRM, please visit our website.

 Related Resources:
Further Information:

See the intelli-CTi Help Center User Guidelines for important considerations of use.