Troubleshooting Edge Browser Integration

Summary: Information/support article covering troubleshooting tips for Microsoft Edge (Chromium) integration with certain QWARE products.
Article Type: Troubleshooting
Related Product(s): This article relates to the following products:

  • intelli-CTi™
  • Microsoft Dynamics CRM
  • Infor CRM (formerly Saleslogix)
Related Articles:


There are various factors that could effect the Edge browser support for QWARE related products.  If you are experiencing issues integrating QWARE products with Edge, please see below for potential solutions.

QWARE’s Edge Support Extension is Disabled/Not Installed

In order for QWARE products to integrate with Edge, we created our own browser extension.

Unfortunately, this cannot be automatically installed – so in order to add this to Microsoft Edge, you will need to visit our Microsoft Edge Extension page below, and click [Get] to install it:

If you already have this extension added – then please check the Extensions page within Microsoft Edge to ensure it is not “disabled”.

For more information on intelli-CTi, visit our product  website.

 Related Resources:
Further Information:

See the intelli-CTi Help Center User Guidelines for important considerations of use.