This section provides troubleshooting guides to assist with common issues relating to intelli-CTi™ and its integration with Infor CRM SLX (Saleslogix).
intelli-CTi™ Troubleshooting Articles
intelli-CTi Chrome Extension Deprecation and Update
How-to Configure Debug Logs for intelli-CTi™
Troubleshooting Chrome Browser Integration
intelli-CTi™ Clients unable to connect to Server
intelli-CTi™ will not dial out
intelli-CTi™ does not find the Contact during an incoming call
No intelli-CTi™ screens are automatically appearing
intelli-CTi Multiple “Missed Call” Notifications for Group Calls
Troubleshooting Edge Browser Integration
Incoming calls do not present a call notification window (screen-pop)?
Infor CRM Changes to Country Data
Not seeing any entity details appearing in the Infor CRM (Saleslogix) Dialer?
Infor CRM (Saleslogix) users cannot access intelli-CTi™ features
← Back to the inteli-CTi Help Center menu.
See the intelli-CTi Help Center User Guidelines for important considerations of use.