This section provides troubleshooting guides to assist with common issues relating to intelli-CTi and its integration with Infor CRM (Saleslogix).
intelli-CTi Troubleshooting Articles
Chrome extension – upcoming changes 19th August, 2021
Troubleshooting Edge Browser Integration 6th April, 2020
Troubleshooting Chrome Browser Integration 1st July, 2018
intelli-CTi does not find the Contact during an incoming call 8th May, 2017
No intelli-CTi screens are automatically appearing 8th May, 2017
Incoming calls do not present a call notification window (screen-pop)? 8th May, 2017
Not seeing any entity details appearing in the Infor CRM (Saleslogix) Dialer? 26th April, 2017
Infor CRM (Saleslogix) users cannot access intelli-CTi features 26th April, 2017
intelli-CTi Clients unable to connect to Server 26th April, 2017
intelli-CTi will not dial out 26th April, 2017
Infor CRM Changes to Country Data 20th April, 2016
How-to Configure Debug Logs for intelli-CTi™ 5th November, 2014
intelli-CTi Multiple “Missed Call” Notifications for Group Calls 27th February, 2014
Enabling Trusted Sites for Internet Explorer/Dynamics 365 integration 16th August, 2013
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