This section provides troubleshooting guides to assist with common issues relating to intelli-CTi and its integration with Infor CRM (Saleslogix).
intelli-CTi Troubleshooting Articles
intelli-CTi does not find the Contact during an incoming call
8th May, 2017
No intelli-CTi screens are automatically appearing
8th May, 2017
Incoming calls do not present a call notification window (screen-pop)?
8th May, 2017
Not seeing any entity details appearing in the Infor CRM (Saleslogix) Dialer?
26th April, 2017
My Infor CRM (Saleslogix) users cannot access intelli-CTi features
26th April, 2017
intelli-CTi Clients unable to connect to Server
26th April, 2017
intelli-CTi will not dial out
26th April, 2017
Infor CRM Changes to Country Data
20th April, 2016
Troubleshooting Chrome Browser Integration
14th January, 2015
How-to Configure Debug Logs for QGate intelli-CTi
5th November, 2014
intelli-CTi – Multiple “Missed Call” Notifications for Group Calls
27th February, 2014
Enabling Trusted Sites for Internet Explorer/Microsoft Dynamics CRM integration
16th August, 2013
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