Troubleshooting for Infor CRM (Saleslogix)

This section provides troubleshooting guides to assist with common issues relating to intelli-CTi and its integration with Infor CRM (Saleslogix).

intelli-CTi Troubleshooting Articles

• Troubleshooting Chrome Browser Integration

  1st July, 2018

• intelli-CTi does not find the Contact during an incoming call

  8th May, 2017

• No intelli-CTi screens are automatically appearing

  8th May, 2017

• Incoming calls do not present a call notification window (screen-pop)?

  8th May, 2017

• Not seeing any entity details appearing in the Infor CRM (Saleslogix) Dialer?

  26th April, 2017

• My Infor CRM (Saleslogix) users cannot access intelli-CTi features

  26th April, 2017

• intelli-CTi Clients unable to connect to Server

  26th April, 2017

• intelli-CTi will not dial out

  26th April, 2017

• Infor CRM Changes to Country Data

  20th April, 2016

• How-to Configure Debug Logs for QGate intelli-CTi

  5th November, 2014

• intelli-CTi – Multiple “Missed Call” Notifications for Group Calls

  27th February, 2014

• Enabling Trusted Sites for Internet Explorer/Microsoft Dynamics CRM integration

  16th August, 2013

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