This section provides troubleshooting guides to assist with common issues relating to intelli-CTi and its integration with Infor CRM (Saleslogix).
intelli-CTi Troubleshooting Articles
intelli-CTi Chrome Extension Deprecation and Update 7th March, 2025
Troubleshooting Chrome Browser Integration 6th March, 2025
How-to Configure Debug Logs for intelli-CTi™ 1st January, 2025
intelli-CTi Clients unable to connect to Server 1st January, 2025
intelli-CTi will not dial out 1st January, 2025
intelli-CTi does not find the Contact during an incoming call 1st January, 2025
No intelli-CTi screens are automatically appearing 1st January, 2025
intelli-CTi Multiple “Missed Call” Notifications for Group Calls 1st September, 2024
Troubleshooting Edge Browser Integration 6th April, 2020
Incoming calls do not present a call notification window (screen-pop)? 8th May, 2017
Not seeing any entity details appearing in the Infor CRM (Saleslogix) Dialer? 26th April, 2017
Infor CRM (Saleslogix) users cannot access intelli-CTi features 26th April, 2017
Infor CRM Changes to Country Data 20th April, 2016
Enabling Trusted Sites for Internet Explorer/Dynamics 365 integration 16th August, 2013
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