Frequently Asked Questions

Here is a collection of frequently asked questions and answers regarding intelli-CTi:

• Can I get a demo/trial version?

• intelli-CTi™ for Dynamics 365 CRM “Quick Start” Install Guide

• Limitations of support & what it means for you

• Can the integration with Infor CRM SLX be customized?

• What web browsers are supported for integration with Infor CRM?

• Can the integration with Dynamics 365 CRM be customized?

• What versions of Dynamics 365 CRM does intelli-CTi support?

• What happens when there is no incoming call information?

• Computer Telephony Integration (CTI) Glossary of terms

• Intelli-CTi™ Licensing Update & What It Means For You

• intelli-CTi™ and BroadWorks Hosted Phone System

• I have an existing integration, is Breeze compatible?

• What is CTI (Computer Telephony Integration)?

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