Here is a collection of frequently asked questions and answers regarding intelli-CTi:
Intelli-CTi Licensing Update & What It Means For You
19th November, 2021
Limitations of support & what it means for you
30th January, 2020
Not seeing intelli-CTi™ in USD after install?
23rd January, 2019
Unified Service Desk doesn’t react to calls?
23rd January, 2019
Unified Service Desk call controls are too dark/light?
23rd January, 2019
What is CTI (Computer Telephony Integration)?
5th September, 2018
intelli-CTi™ for Dynamics 365 “Quick Start” Install Guide
23rd July, 2018
intelli-CTi™ and BroadWorks Hosted Phone System
20th October, 2017
What happens when there is no incoming call information?
28th September, 2017
Can the integration with Infor CRM be customized?
24th May, 2017
What web browsers are supported for integration with Infor CRM?
24th May, 2017
Can the integration with Dynamics 365 be customized?
24th May, 2017
What versions of Dynamics 365 / CRM does intelli-CTi support?
24th May, 2017
Can I get a demo/trial version?
24th May, 2017
I have an existing integration, is Breeze compatible?
24th May, 2017
Is the server component required for new customers?
23rd May, 2017
Will the server component be an additional cost?
23rd May, 2017
Will the new intelli-CTi Server support every phone system?
23rd May, 2017
Computer Telephony Integration (CTI) Glossary of terms
27th July, 2015
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