Here is a collection of technical articles in support of intelli-CTi™:
Most Recent Articles:
intelli-CTi Chrome Extension Deprecation and Update
intelli-CTi™ for Dynamics 365 CRM “Quick Start” Install Guide
Upgrading to the latest version of intelli-CTi™
Feature: intelli-CTi™ Outbound Dialing in Microsoft Dynamics 365 CRM
Feature: intelli-CTi™ Microsoft Dynamics 365 CRM Call Assistant
Feature: intelli-CTi™ In-Call Contact Management in Microsoft Dynamics 365 CRM
Feature: intelli-CTi™ Post-Call Wrap-Up in Microsoft Dynamics 365 CRM
Feature: intelli-CTi™ Call History Tracking in Microsoft Dynamics 365 CRM
Feature: intelli-CTi™ Inbound Caller Recognition in Infor CRM SLX (Web Client)
Feature: intelli-CTi™ In-Call Contact Management in Infor CRM SLX (Web Client)
Feature: intelli-CTi™ Post-Call Wrap-up in Infor CRM (Web Client)
Feature: intelli-CTi Telephone Call Activity Management in Infor CRM SLX (Web Client)
Feature: intelli-CTi™ Call History Tracking in Infor CRM SLX (Web Client)
Feature: intelli-CTi™ Telephone Call Activity Management in Infor CRM SLX (Windows Client)
Feature: intelli-CTi™ In-Call Contact Management in Infor CRM SLX (Windows Client)
How-to Configure Debug Logs for intelli-CTi™
Feature: In-Call Contact Management in Infor CRM SLX (Windows Client)
Feature: intelli-CTi™ Post-Call Wrap-up in Infor CRM SLX (Windows)
Feature: intelli-CTi™ Call History Tracking in Infor CRM SLX (Windows)
intelli-CTi’s Telephone System Compatibility Guide
Limitations of support & what it means for you
Configuration Manager – intelli-CTi (Core)
QWARE Solution Center – Usage Guide
Changing the Format of Telephone Numbers in intelli-CTi™ for Infor CRM SLX (Saleslogix)
Intelli-CTi™ Licensing Update & What It Means For You
OAuth: What, Why and How
What is Telephone Number System (TNS)?
Configuration Manager – intelli-CTi™ for Infor CRM SLX
intelli-CTi™ and BroadWorks Hosted Phone System
Connecting to an intelli-CTi™ Service
Feature: intelli-CTi™ Preview Dialing in Infor CRM SLX (Web Client)
intelli-CTi™ for Infor CRM Features
Feature: intelli-CTi™ Dashboards in Microsoft Dynamics 365 CRM
Feature: intelli-CTi™ Inbound Caller Recognition in Microsoft Dynamics 365 CRM
Feature: intelli-CTi Inbound Caller Recognition in Infor CRM (Windows Client)
Feature: intelli-CTi Preview (Outbound Dialing) in Infor CRM (Windows Client)
Configuration Manager – intelli-CTi™ for MS Dynamics CRM
QGate Microsoft Dynamics 365 / CRM Service Manager – Usage Guide
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