Here is a collection of technical articles in support of intelli-CTi:
Most Recent Articles:
What is Telephone Number System (TNS)?
21st March, 2018
intelli-CTi for Microsoft Dynamics 365/CRM – “Quick Start” Install Guide
4th December, 2017
Upgrading to the latest version of intelli-CTi
21st November, 2017
intelli-CTi for Dynamics 365 V4 – What’s New?
31st October, 2017
intelli-CTi and BroadWorks Hosted Phone System
20th October, 2017
Microsoft Dynamics CRM / 365 – Security/TLS Changes
9th October, 2017
intelli-CTi for Infor CRM Features
6th September, 2017
Feature: intelli-CTi Outbound Dialing in Microsoft Dynamics 365 / Dynamics CRM
29th August, 2017
Feature: intelli-CTi Microsoft Dynamics CRM Call Assistant in Microsoft Dynamics 365 / Dynamics CRM
29th August, 2017
Feature: intelli-CTi In-Call Contact Management in Microsoft Dynamics 365 / Dynamics CRM
29th August, 2017
Feature: intelli-CTi Post-Call Wrap-Up in Microsoft Dynamics 365 / Dynamics CRM
29th August, 2017
Feature: intelli-CTi Call History Tracking in Microsoft Dynamics 365 / Dynamics CRM
29th August, 2017
Feature: intelli-CTi Dashboards in Microsoft Dynamics 365 / Dynamics CRM
29th August, 2017
Feature: intelli-CTi Inbound Caller Recognition in Microsoft Dynamics 365 / Dynamics CRM
29th August, 2017
USD Feature: Inbound Calls
29th August, 2017
USD Feature – Call Management
29th August, 2017
USD Feature: Contact Dialing
29th August, 2017
Feature: intelli-CTi Inbound Caller Recognition in Infor CRM (Web Client)
29th August, 2017
Feature: intelli-CTi In-Call Contact Management in Infor CRM (Web Client)
29th August, 2017
Feature: intelli-CTi Post-Call Wrap-up in Infor CRM (Web Client)
29th August, 2017
Feature: intelli-CTi Preview Dialing in Infor CRM (Web Client)
29th August, 2017
Feature: intelli-CTi Inbound Caller Recognition in Infor CRM (Windows Client)
29th August, 2017
Feature: intelli-CTi Telephone Call Activity Management in Infor CRM (Web Client)
29th August, 2017
Feature: intelli-CTi Call History Tracking in Infor CRM (Web Client)
29th August, 2017
Feature: intelli-CTi Telephone Call Activity Management in Infor CRM (Windows Client)
29th August, 2017
Feature: intelli-CTi In-Call Contact Management in Infor CRM (Windows Client)
29th August, 2017
Feature: intelli-CTi Reporting in Infor CRM (Windows Client)
29th August, 2017
Feature: intelli-CTi Post-Call Wrap-up in Infor CRM (Windows Client)
29th August, 2017
Feature: intelli-CTi Preview (Outbound Dialing) in Infor CRM (Windows Client)
29th August, 2017
Feature: intelli-CTi Call History Tracking in Infor CRM (Windows Client)
29th August, 2017
Microsoft Dynamics CRM / 365 – Platform Changes (Nov 2016)
14th November, 2016
Integrating intelli-CTi with Unified Service Desk (USD)
3rd March, 2015
How-to Configure Debug Logs for QGate intelli-CTi
5th November, 2014
Telephone Compatibility Guide
12th April, 2014
Configuration Manager – intelli-CTi for MS Dynamics CRM
7th November, 2013
QGate Solution Center – Usage Guide
4th October, 2013
QGate Microsoft Dynamics CRM Service Manager – Usage Guide
20th September, 2013
Changing the Format of Telephone Numbers in intelli-CTi for Infor CRM (Saleslogix)
6th September, 2013
How-To use the intelli-CAT test harness for intelli-CTi
6th September, 2013
Setting up a Microsoft TAPI Server
6th September, 2013
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