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Feature: In-Call Contact Management in Infor CRM (Windows Client)

intelli-CTi for Infor CRM provides a set of CTI reporting based upon the rich content of call tracking data stored within Infor CRM, captured by intelli-CTi.

In-Call Contact Management in Infor CRM

 Related Resources:
  • Feature:  Inbound Caller Recognition
  • Feature: Preview (Outbound) Dialing
  • Feature: In-Call Contact Management
  • Feature: Post-Call Wrap-up 
  • Feature: Telephone Call Activity Management
  • Feature: Call History Tracking
Further Information:
  • intelli-CTi Help Center
  • intelli-CTi FAQs
  • intelli-CTi  Troubleshooting
  • intelli-CTi How-To Guides
  • intelli-CTi Technical Articles
  • intelli-CTi Document Library

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August 29, 2017General, Infor CRM, Saleslogix, Technical ArticlePaula Cooper

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