Release Notes for Base Product

intelli-CTi Base Product

This section outlines the product release notes and version history for intelli-CTi (base product – telephony integration).

Related Product Releases

For release notes of related products, please see the following links:


Current Release (Base Product)

Version Details

4.3.0

New Features

  • RingCentral: Initial support for new app/browser/WebRTC softphone clients
  • RingCentral: Improved RingOut support and Call Transfer notification
  • Updated branding
  • Uses Breeze v4.3

Fixes/Changes

  • intelli-CTi Server: Now using GCS-DE supporting component
    (“Telephony” button now launches UC Config application)
  • intelli-CTi Server: Updated the SaaS addresses to use QWARECloud.com
  • intelli-CTi Server: Resolved issue in save where kept losing Client connection mode
  • intelli-CTi Server: Added initial support for AppInsights (diagnostics)
  • intelli-CTi Server: Changed default Web Portal port from 80 > 9080 to avoid conflicts
  • intelli-CTi Server: (OPTIONAL) Windows service for AD Sync of intelli-CTi users
  • intelli-CTi Server: Updated to only allow repeat alerts to be sent after 6hr time period
  • intelli-CTi Management Console: Now implemented pagination
    (currently hard-coded to 250 records per page)
  • intelli-CTi Management Console: Fixed issue when connecting using older admin client
  • intelli-CTi Management Console: Import AD- Disabled auto-download of all users on load (slow with large orgs)
  • Changed default driver logging to Disk file (and Debug) by default
  • Resolved issue of blank CLI display with long telephone numbers
  • Added extra error-checking during shutdown.
  • RingCentral: Resolved dupe call events issue
  • RingCentral: Updated OAuth login process
  • RingCentral: Updated to use WebSockets (due to PubNub deprecation)
  • Various performance improvements.
  • Updated to .NET v4.8

Release History (Base Product)

Version Details

4.2.1

New Features

  • Uses QGate Breeze v4.2.1

Fixes/Changes

  • Resolved number parsing issue when dialing with RingCentral
  • Resolved transfers on reconnect with intelli-CTi Telephony Server
  • Various bugfixes for Skype for Business integration
  • Improved click URL handler
  • Fix for Web API when no Entities specified when dialling
  • Resolved Avaya IP Office duplicate dialling issue
  • Various performance improvements.

4.2.0

Release Date: September 2019

New Features

  • Refreshed User Interface (UI)
  • Added support for RingCentral telephony
  • Added new phone “built it yourself” integration option
  • Added new interactive help and tutorials

Fixes/Changes

  • Resolved issues of client open connections
  • Resolved Go Integrator Call Transfer notifications
  • No longer requires intelli-CTi to start after Go Integrator
  • Updated Gamma Horizon support
  • Updated to .NET v4.6.2


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