intelli-CTi Base Product
This section outlines the product release notes and version history for intelli-CTi (base product – telephony integration).
Related Product Releases
For release notes of related products, please see the following links:
Current Release (Base Product)
4.3.0
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New Features
- RingCentral: Initial support for new app/browser/WebRTC softphone clients
- RingCentral: Improved RingOut support and Call Transfer notification
- Updated branding
- Uses Breeze v4.3
Fixes/Changes
- intelli-CTi Server: Now using GCS-DE supporting component
(“Telephony” button now launches UC Config application)
- intelli-CTi Server: Updated the SaaS addresses to use QWARECloud.com
- intelli-CTi Server: Resolved issue in save where kept losing Client connection mode
- intelli-CTi Server: Added initial support for AppInsights (diagnostics)
- intelli-CTi Server: Changed default Web Portal port from 80 > 9080 to avoid conflicts
- intelli-CTi Server: (OPTIONAL) Windows service for AD Sync of intelli-CTi users
- intelli-CTi Server: Updated to only allow repeat alerts to be sent after 6hr time period
- intelli-CTi Management Console: Now implemented pagination
(currently hard-coded to 250 records per page)
- intelli-CTi Management Console: Fixed issue when connecting using older admin client
- intelli-CTi Management Console: Import AD- Disabled auto-download of all users on load (slow with large orgs)
- Changed default driver logging to Disk file (and Debug) by default
- Resolved issue of blank CLI display with long telephone numbers
- Added extra error-checking during shutdown.
- RingCentral: Resolved dupe call events issue
- RingCentral: Updated OAuth login process
- RingCentral: Updated to use WebSockets (due to PubNub deprecation)
- Various performance improvements.
- Updated to .NET v4.8
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Release History (Base Product)
4.2.1
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New Features
Fixes/Changes
- Resolved number parsing issue when dialing with RingCentral
- Resolved transfers on reconnect with intelli-CTi Telephony Server
- Various bugfixes for Skype for Business integration
- Improved click URL handler
- Fix for Web API when no Entities specified when dialling
- Resolved Avaya IP Office duplicate dialling issue
- Various performance improvements.
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4.2.0
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Release Date: September 2019
New Features
- Refreshed User Interface (UI)
- Added support for RingCentral telephony
- Added new phone “built it yourself” integration option
- Added new interactive help and tutorials
Fixes/Changes
- Resolved issues of client open connections
- Resolved Go Integrator Call Transfer notifications
- No longer requires intelli-CTi to start after Go Integrator
- Updated Gamma Horizon support
- Updated to .NET v4.6.2
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