Here provides a collection of articles to assist in troubleshooting intelli-CTi and integration with third-party systems:
Microsoft Dynamics 365/CRM
intelli-CTi with integration to Microsoft Dynamics 365/CRM
Unified Service Desk
intelli-CTi with integration to Unified Service Desk
Infor CRM (Saleslogix)
intelli-CTi with integration to Infor CRM (Saleslogix)
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