|Summary:||In this recorded webinar, discover why customer needs have changed and how you can exceed their ever-increasing expectations by integrating your Microsoft Dynamics 365 system with your telephone system (CTI for Dynamics 365 Demonstration).|
|Article Type:||Recorded Webinar|
|Related Product(s):||This article relates to the following products:
Recorded Webinar: Improve user and customer phone call experience with intelli-CTi and Microsoft Dynamics 365
This recorded webinar shows our proven Computer Telephony Integration (CTI) solution for Dynamics 365.
intelli-CTi integrates with Microsoft Dynamics 365 to boost productivity and improve customer experience. This Computer Telephony Integration (CTI) for Dynamics 365 provides seamless integration and CTI capabilities to your CRM users. As a customer, it is a needless frustration when they call a company’s support line just to have to sit and wait on the line since the support rep can’t find their details, despite being a customer for years. Don’t give customers a ‘Groundhog Day’ experience of having to constantly ask them for information which you already have on them!
With intelli-CTi, you can have your customer information at your fingertips right when you need it, improving your CRM usefulness and agent efficiency.
Watch the video now: intelli-CTi for Dynamics 365 Demonstration